For general inquiries, please call the KONE customer service number at 09 998 88555. We are available every working day between 08.00 and 17.30.
Our KONE Online portal and KONE Mobile app give you and your team round-the-clock access to performance, maintenance, breakdown, and repair data for all your equipment.
You can check your equipment’s status via KONE Online or KONE Mobile. If the equipment is covered by KONE 24/7 Connected Services, you’ll be able to see if we’re already working on fixing the problem. You can make a service request or report an incident by calling us or getting in touch directly from the KONE Online login or KONE Mobile.
KONE Online or KONE Mobile will show you all upcoming and past building maintenance services and visits for all the equipment we maintain for you.
With KONE 24/7 Connected Services, we can better predict, maintain, and take action before something breaks down.
KONE Online gives you and your team round-the-clock access to performance, maintenance, breakdown, and repair data for all your equipment via an easy-to-use web portal.